Q&A Frequently Asked Questions

Is it possible to change/designate the name on the coupon to one that is different from the original owner?

The name on the coupon can be changed given the original owner’s consent

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When does the coupon become valid and when does it expire?

The coupon is valid from today till the 31st of March 2019

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What happens if I lose or forget to bring the coupon when I come to the hospital?

It is recommended to call .1719 for assistance in this matter

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How do I transfer ownership of the coupon?

You can change the name on the coupon, be sure to include a signature of consent from the original owner as proof

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How do I make an appointment?

Appointments can be made by calling the Contact Center .1719

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What are the preparation procedures before arriving at the hospital?

For cases where a blood test is required please refrain from eating or drinking approximately 8-10 hours before arrival

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